Connect Centralize to Claude via MCP

Last updated: November 2, 2026

Use the Centralize MCP connector to bring your account intelligence into Claude, ChatGPT, and other AI tools. Ask questions in plain English and get live answers from your Centralize data. Your AI tool can also combine this data with your other connected tools, for example Notion or PostHog.

Contents

  • Before you start

  • What you can do

  • How to connect

  • Read vs. write access

  • Available tools

  • Troubleshooting

  • Need help?

Before you start

  • MCP is available on the Trial, Pro, and Enterprise plans. It is not available on the Free plan.

  • In Enterprise workspaces, users with the Partner role cannot use MCP.

  • Claude sees only the data that you can see in Centralize. If your team can see only some accounts, Claude sees only those accounts.

  • Each AI tool has its own rules for adding connectors. For example, in a company ChatGPT workspace, your ChatGPT admin may need to enable Centralize before you can connect it. See the steps for your tool below.

What you can do

After you connect, you can ask Claude questions like these:

  • "What accounts are at risk of churn this quarter?"

  • "Summarize the latest activity at Acme Corp."

  • "Who should I multithread at Envoy, and do we have any warm intro paths?"

  • "What is the recommended next action for our Stripe opportunity?"

  • "Show me the call strategy for my meeting with Figma tomorrow."

  • "Which contacts at Acme are suggested for outreach based on our personas?"

  • "Which of our contacts changed jobs in the last 30 days?"

Claude gets live data from Centralize. It can combine this data with context from your other connected tools.

How to connect

The Centralize MCP URL is https://app.usecentralize.com/api/mcp.

Option 1: Claude.ai

Use this option to connect your own Claude account. You do not need an API key.

  1. Open Claude.ai and go to Settings.

  2. Click Connectors.

  3. Click Add custom connector.

  4. Enter Centralize as the name.

  5. Enter https://app.usecentralize.com/api/mcp as the URL.

  6. Click Add.

  7. When Claude asks you to connect, log in to your Centralize account to authorize the connection.

Note: Anthropic does not control third-party connectors. Only use connectors from developers that you trust.

Option 2: Admin-managed Claude workspace

On a Claude Team or Enterprise plan, your Claude admin can add the Centralize connector for your whole workspace. In this case, you do not add the connector yourself. The first time that you use the connector, log in to Centralize to authorize it.

Option 3: Other MCP clients

You can also connect other MCP clients that support remote MCP servers, for example Cursor. Add a server with the Centralize MCP URL. If your client supports OAuth login, log in to Centralize when the client asks you to.

If your client does not support OAuth login, use an MCP API key. To create a key, see Creating and Managing MCP API Keys. Then send the key in the Authorization header as a bearer token. The configuration format is different for each client. This example uses the common mcpServers format:

"mcpServers": {
  "centralize": {
    "url": "https://app.usecentralize.com/api/mcp",
    "headers": {
      "Authorization": "Bearer YOUR_MCP_API_KEY"
    }
  }
}

Note: Keep your API key secret. Anyone with the key can get your Centralize data through MCP.

Option 4: ChatGPT

Centralize is available as a plugin in ChatGPT, so you can add it without any custom setup. The plugin includes the Centralize app and a set of skills for common workflows like warm introductions, pipeline reviews, and org chart building.

  1. Open the Centralize plugin in ChatGPT, or click Plugins in the ChatGPT sidebar and search for Centralize.

  2. Click Install plugin.

  3. Log in to your Centralize account if you're asked to.

  4. On the Authorization Request page, review the access ChatGPT is requesting (Centralize - Read and Centralize - Write), then click Authorize.

  5. You'll return to ChatGPT, where you can start asking questions about your Centralize accounts, or try one of the suggested prompts on the plugin page.

Note: In a company ChatGPT workspace, your ChatGPT admin may need to enable Centralize first. If the Install plugin button is greyed out or says Disabled by admin, ask your ChatGPT admin to enable it.

Read vs. write access

There are two access levels. When you create an MCP API key, you choose one of them:

  • Read-only: Claude can search and read your Centralize data. Claude cannot make changes.

  • Read & write: Claude can also use the tools marked Write in the tables below. For example, Claude can update org charts, set buying roles, or create saved views.

If Claude does not have write access, Centralize declines requests to use a write tool. Claude cannot create or delete contacts, accounts, opportunities, or notes through the connector. This is true for both access levels.

Available tools

Claude has access to 34 tools through the Centralize MCP. A check in Read means that the tool works with a read-only key. A check in Write means that the tool can change data in Centralize and needs a Read & write key.

Search and discovery

Tool

What it does

Read

Write

searchCustomers

Search accounts by name, Account Owner, or custom fields

✓

searchContacts

Search contacts by name, account, function, seniority, or location. If a contact has no email address on record, this tool also starts an email lookup, so it needs write access

✓

searchOpportunities

Search opportunities by account, owner, stage, type, close date, or status

✓

searchConversations

Get call transcripts and email bodies for an account or contact

✓

searchMeetings

Search calendar meetings and see internal and external attendees

✓

Account and deal context

Tool

What it does

Read

Write

getAccountContext

Get the account narrative: stakeholders, open threads, risks, and momentum

✓

getOpportunityContext

Get deal context: fields, MEDDPICC, deal roster, and account narrative

✓

getAccountCustomFields

List the custom fields on accounts

✓

getCallStrategy

Get the AI-prepared call strategy for an upcoming meeting

✓

listNotes

List the notes on a contact, account, or opportunity

✓

Contacts and relationships

Tool

What it does

Read

Write

getContactHierarchy

See the reporting relationships for contacts at an account

✓

getWarmConnections

Find warm intro paths to contacts at your accounts

✓

listBuyingRoles

See who has each buying role, for example Economic Buyer or Champion

✓

setContactBuyingRoles

Set the buying roles of a contact on an account or opportunity

✓

updateContactSentiment

Mark a contact as a Supporter, Neutral, or Detractor

✓

Activity and timeline

Tool

What it does

Read

Write

listTouchpoints

List the emails, calls, Slack messages, and meetings for an account or contact

✓

listJobChanges

List tracked contacts who changed jobs in a date range

✓

Org charts

Tool

What it does

Read

Write

getOrgChart

Get the org chart of an account

✓

setOrgChartManager

Set or change the manager of a contact

✓

setOrgChartInfluencers

Add or remove dotted-line influencers for a contact

✓

removeOrgChartNode

Remove a person, group, or placeholder from the org chart

✓

Recommendations

Tool

What it does

Read

Write

suggestedContacts

Get AI-suggested contacts to multithread, based on your personas

✓

recommendNextActionsForAccount

Get AI-recommended next actions for an account

✓

recommendNextActionsForOpportunity

Get AI-recommended next actions for an opportunity

✓

Outreach requests

Tool

What it does

Read

Write

listOutreachSenders

List the teammates who can send an outreach request

✓

listOutreachRequests

See the status of the outreach requests that you sent

✓

createOutreachRequest

Ask a teammate to send a message that you wrote to a contact

✓

Saved views and account settings

Tool

What it does

Read

Write

createAccountView

Create a saved, filtered Accounts view

✓

updateAccountSettings

Add or remove the email domains and Slack channels of an account

✓

Configuration

Tool

What it does

Read

Write

listPersonas

List the personas of your organization

✓

createPersona

Create a persona (function and seniority)

✓

listFunctions

List the contact functions of your organization

✓

createFunction

Create a contact function

✓

listSeniorities

List the available seniority levels

✓

Troubleshooting

Issue

What to try

Claude shows "MCP access requires Centralize Pro"

Your account cannot use MCP. If you are on the Free plan, upgrade to Pro or start a trial. If you have the Partner role, ask your admin for a different role.

The connector does not connect

Make sure that the URL is exactly https://app.usecentralize.com/api/mcp. Then remove the connector and add it again.

Claude asks you to log in again

Your login expired. Log in to Centralize again to authorize the connector.

Claude says it cannot make a change, or shows "Missing required scope: centralize.write"

Claude has read-only access. If you use an API key, create a new key with Read & write access.

You do not see the API Keys card on the Integrations page

Your admin allows only admins to create keys. Connect with Claude.ai instead, or ask your admin for a key.

Claude shows "Rate limit exceeded"

Too many requests were sent in a short time. Wait for the time in the message, then try again.

You can't click Install plugin in ChatGPT, or it says Disabled by admin

Your ChatGPT admin needs to enable Centralize for your workspace. Ask them to turn it on.

Need help?

If the Centralize connector does not authorize, does not show in your AI tool, or cannot get your data, contact support@usecentralize.com.